FAQs

Because you deserve it. You deserve a watch that's truly exceptional. One that elevates your style and is a perfect representation of you and your success.

We believe that success should be celebrated, and there's no better way to reward yourself than with a stunning timepiece that reflects your dedication.

Whether you're chasing your dreams or enjoying the high life, a Precision hand-built watch is a symbol of what you've earned. You've put in the hours - now it's time to wear your success on your wrist.

We get it, your time is precious so you deserve to be taken care of with exceptional customer care and a premium product.

Being hand-built in Canada sets us apart from the competition by allowing us to preform the quality control that others lack. It's here that we assemble your watch with meticulous care and also personally inspect all parts before and after your customized watch is completed.

Our aftercare support is also unbeatable. When you purchase from us, you become part of our family and unlock access to exclusive support, new releases, and members-only discounts!

Our watches all start with a world renowned Seiko movement as it's centerpiece. We then hand select premium quality aftermarket parts to create distinctive, personalized watches. Each watch undergoes precise modifications and enhancements, resulting in a truly unique creation. The precision and quality rivals that of most luxury Swiss watches.

Located near the Rocky Mountains in Alberta, Canada; you'll find our seasoned horologists passionately working in our pristine watch studio. All timepieces are precisely hand built and thoroughly inspected before being shipped out to you.

Most of our competitors have their watches assembled and shipped from overseas which results in a lack of quality control and inspections.

We pride ourselves in building only the highest quality timepieces. Our recipe for success: Expert Craftsmanship and Quality Parts.

Our watches feature one of the following Japanese movements: the NH35, NH34, or the  VK63. These movements are marveled for their precision and reliability.

Our watch cases are made from 904L stainless steel, known for its exceptional durability and resistance to corrosion. The watch face is protected by a sapphire crystal, offering superior clarity and scratch resistance.

All our watches are suitable for everyday wear and are able to withstand splashes and short in-water immersions. Watches with screwdown crowns have up to 100ft of water resistance. They are however not intended for prolonged exposure to water.

If your watch is labeled "In Stock" on the product page, we typically ship it out in 2-4 business days. During this time, we do final testing, inspections, and packaging.

If your watch is labeled "Back Ordered" on the product page, it will be put into a queue for our watch studio experts to hand build. Please allow 2 to 3 weeks for this process.

We are proud to provide free shipping for all watches in our collection.

Shipping times will vary depending on your country. Domestic orders within Canada typically take 5 to 10 business days.

If for any reason you are not satisfied with your new timepiece, we offer a 7 day satisfaction guarantee. That means you can place your order worry free and know that it can be returned within 7 days of delivery.

Peace of mind is important when purchasing a luxury timepiece. That's why all our watches come with a 1 Year Warranty from the date of original purchase.

To learn more about our warranty, click here.

Yes, we do take custom watch orders. You can choose any style, dial, bezel, bracelet etc. and we can build it specifically for you. If you have an idea you want to bring to life, email us at hello@precisionwatchstudio.com and we can begin the process.

To ensure you get the most out of your watch and maintain its peak performance, please follow the watch care guidelines here.

Your watch will come with a free tool kit to help you remove links as needed and adjust the watch bracelet size. Please follow the adjustment instructions here.